Customer Reviews:
Showing reviews 1-5 of 10
 good android January 5, 2010
S. Liebelt
15 out of 16 found this review helpful
If you have Sprint, this is the phone to get. The picture quality is great, the OS is fast and responsive as long as you are killing your apps regularly instead of letting them run in the background. Battery life is decent once again as long as you are killing the apps regularly. Unless need a keyboard that is not on screen, get the hero. The moment is a decent substitute if you need a keyboard, but the battery life on that is much worse and the OS seems to run a little slower.
Love it. February 3, 2010
T. Hudson (Chapel Hill, NC)
9 out of 9 found this review helpful
I initially had gone for Blackberry's new 8350 Curve after switching from an iPhone. I made the switch because Sprint is the only service with repeaters in our hospital and so is the only service readily available throughout. The new Curve is a functional, cost-effective phone but I genuinely missed the ability to read webpages as they are and the features of a touchscreen in general. I read of the battery issues with the HTC Hero but was convinced that if I avoid the native messenging system that it would be fine and that has turned out to be the case. I can easily use the phone all day on one charge--no problem.
The iPhone compared to this device is much more simplified--the same patterns of button pushing get you wherever you want on the iPhone. That said, the Hero outdoes the iPhone in its adaptability, navigation, camera, multi-tasking and built-in applications. I did not expect that I would be as impressed as I am with this device but it's snappy, has great screen resolution and is just so intuitive that even though it's more complex than the iPhone--you'll be flying through it in no time.
Do not build deslike toward the phone based on the Sprint Store January 25, 2010
Igor Molochevski
5 out of 5 found this review helpful
Sorry for typos or some gramatical anomalías, english is my third language...
I am an old Iphone user. One day a friend of our showed up with her brand new Palm Pre in our house. I begun playing with the Pre and I liked what I saw. Thus because I HATED ATT I DECIDED TO SWITCH TO SPRINT. I assumed that this would be better experience and etc. Well I love Sprint Service....
BUT I had horrible problem with Palm Pre. I had to go throughout three phones and all of them were horrible. I was painstriken and hated every second of choosing the PRE. After some conversation with Amazon staf I was told to return the PRE and order other phone.
I was torn between two Android Phones HTC Hero or Samsung Moment... I have read gazilion reviews and discussions on the internet. One of the major factors for me was the screen and the other one was the build and processor speed. I could not decide what to do, what phone should I get. The HTC Hero in the local store was slow and horrible to use. But I had a bright idea of restarting the phone, and I was plesently surprised at the speed of the UI and how fluid everything was.
Thus I decided that the build quality and hope that HTC is going to release updates more frequent then Samsung I took a plunge. I realy like this phone, it is faster then Iphone 3G and slightly slower then my Ipod 3rd gen ohhh and it is much less buggy then WebOS device.
Now, the screen it dose have problems, these problems are noticeble on gradients in the form of banding. The phone can not handle them well (65K screen will have some banding) Thus for exemple app like slacker will show some unsightly banding in the botom, or facebook client will display barely noticeble hallo on the background. Samsung moment is better in that regarding. But the quality of coating is beter on HTC hero, screen feels smooth and has good contrast. My phone dose have slight light bleed in the conner but that is about it.
Speed, it is fast. Most of the time user will not notice any difference in performance between Samsung Moment and HTC hero. And with Hero you can get more screens. The system seems to be solid, user experience excellent, phone is working awesome. (knock on wood)
The Android seems to be beter then Iphone and Web Os at helping some one to manage their time and resources more efficiently.
 love my phone February 3, 2010
EW (Arlington, VA)
7 out of 7 found this review helpful
i've had my phone for about 5 months now. i bought it within the first two weeks of its release. i still really love it. it's actually been transformative in my daily life.
this is my first smartphone, so i don't have much to compare it with. but i was looking for a few things in my phone.
first, i wanted to be able to develop apps for it without having to buy a mac or pay some fee. so android was pretty much it. secondly, i didn't want to be on the ATT network since i felt that it was probably getting slammed by all of the iphone usage. i'd heard too many people complain about poor service especially at large events.
anyway, i read reviews about this product prior to purchasing it, and i haven't found any of the common problems to really bother me that much. typing was something that people complained about, and that hasn't affected my usage. although honestly, i don't type too much on it. just a few short messages a day. some had complained about lag time in screen response, but i have not noticed any problems. the screen is very responsive maybe once a day or so, it gets a little slow, but nothing that i get frustrated over.
it's a great size, very slim.
takes great pictures.
and i've never had any service issues with it.
the one thing that i think could be improved is the battery life. but even that is managable.
i just plug it in to my computer for maybe an hour or so during the day, and charge it at night when i sleep, and it's been fine.
all in all, it's a great device.
i'm definitely happy with my purchase.
additionally, the sprint monthly service contract is so cheap. i have 450 min/mo, with unlimited data, unlimited mobile to mobile (any carrier not just sprint), and nights/weekends start at 7, for 69.99. can't beat the price.
Happy I switched January 31, 2010
Debora A. Johnson (Anaheim, CA United States)
3 out of 3 found this review helpful
I've had this phone for one week. Previously had a plain (uh, non-smart?) cellphone and no data plan -- upgrading to this phone and a data plan was rather impulsive, but I've no regrets. It took several days of working with the phone to get comfortable -- changing keyboards from QWERTY to Compact QWERTY was the single most important change -- couldn't type worth a darn with regular QWERTY even after calibrating it and spending hours trying to become accurate. Compact QWERTY has larger 'buttons' so most keys have two letters (as well as other characters, too) -- bottom line: I'm able to type w/o too much backspacing (regular QWERTY I swear I had to hit backspace as often as any other 'key') Anyway, compact QWERTY saved the phone from being returned.
Main drawback so far is battery life. An App Killer (such as Advanced Task Killer free) is pretty much a necessity to avoid draining battery any more than necessary. I have to charge Hero daily (though that's probably because I'm still playing with it so much), but it's worth it to me because of the functionality. Also, sometimes it takes a little persistance to get phone/app to respond to a touchscreen press (Pandora can be sluggish in this regard.)
If I had needed to do extensive rather than occasional text entry, this phone would not have worked out for me. However, for my usage, I'm quite pleased with HTC Hero.
Showing reviews 1-5 of 10
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